Customer Help
MON to SATURDAY (9:00AM to 10:00PM)
Our happiness team is always here to assist.
Ph- +91 9335513074
Common purchase queries answered
Orders and Shipping
Once we ship your shipment you will get the tracking details on your email and phone number provided by you from where the same can be tracked. In India, standard delivery may take 5-7 working days while expedite delivery takes 3-4 working days only. For UAE, standard delivery may take 8-10 working days.
Account will be created using your email id automatically once you place the order.
Simply Whatsapp us on +91 9335513074, your new address before the order gets dispatched from our end.
Once we ship your shipment you will get the tracking details on your email and phone number provided by you from where the same can be tracked.
We do not store any information related to your credit card.
Yes we ship to all the countries like India, UAE, UK, USA, Canada7+ Countries.
Yes you will receive the custom cake topper well packed in one packed box.
If you need to swap an item
Returns and Exchanges
We provide refund only for non-customized products available on our website.
Incase, if you have received the wrong topper, in that case we may provide a replacement for the same, if informed within 24 hours of receiving of product.
All our toppers are double packed, to ensure its safety. Incase if you receive the broken cake topper, an unpacking video will be required in order to provide the refund.
cakesbych11@gmail.com
Email: cakesbych11@gmail.com
Ph: +91 9335513074
Shipping address may be changed , on or before 24 hours of placing the order or before the dispatch of the product, whichever is earlier.
Order for customized product may not be changed once the order has been placed and processed.
You can only order the item available in stock.